Privacy Policy.
How TK Garden Heritage collects, uses, and protects your personal information.
At Australian Garden Heritage PTY LTD, trading as TK Garden Heritage, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website.
1. Information We Collect
When you visit our website, we may collect personal information you provide directly - such as your name, email address, phone number, and mailing address when you place an order or contact us. We also collect usage data including your IP address, browser type, operating system, pages visited, and time spent on the website. Our website uses cookies to enhance your experience. You can disable cookies through your browser settings, though this may affect functionality.
2. How We Use Your Information
We use the information we collect to process and fulfil your orders, communicate with you regarding orders or inquiries, improve our website, products, and services, send promotional materials or newsletters with your consent, and ensure compliance with legal obligations and protect our rights.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except to trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you - provided these parties agree to keep the information confidential. We may also disclose information to comply with applicable laws, regulations, or legal requests.
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, alteration, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access the personal information we hold about you, request corrections to inaccurate or incomplete information, and withdraw consent for us to process your personal information where processing is based on consent - subject to legal limitations. To exercise these rights or ask questions, please contact us.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the effective date and, where appropriate, through direct communication. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact TK Garden Heritage at info@tkgardenheritage.com.au or (03) 9886 4975.
Thank you for trusting TK Garden Heritage with your personal information. Your privacy is important to us.